Need help with
your order?
How to pay with crypto, where your code shows up, and what to do if something goes wrong.
How it works
- Pick your card. Choose a card for the country your account is set to. Global cards are for Global accounts.
- Pay the invoice. At checkout you get a NOWPayments invoice. Send the exact coin, amount and network it shows.
- Wait for confirmation. Your order goes through once NOWPayments confirms the full payment.
- Get your code. It shows on your private order page. If you are signed in, it is in your account too. Keep your order number and access key to yourself.
Paying with crypto
Your NOWPayments invoice shows the coin, network, address, amount and time limit. Send exactly what it shows.
- Minimum order
- $1.00 USD of gift cards. Network and payment fees can be added on top.
- Coins and networks
- Available options are shown on the NOWPayments invoice when checkout is open.
- Invoice expiry
- Use the expiry shown on your invoice. Do not send funds after it expires.
- Confirmation times
- It depends on the network you pay with. Your code shows on your order page once the full payment is confirmed.
- Typical fees
- Fees depend on the coin and network. The invoice shows the exact amount to send.
Common questions
I sent the wrong amount or used the wrong network.
Do not send another payment. Contact us with your order number and transaction ID so we can look into it.
My invoice expired.
Already sent the coins? Contact us with your order number and transaction ID. Not paid yet? Place a new order to get a new invoice.
My code doesn't work.
Make sure your account is set to the same country as the card. Then try the redeem steps again. Still not working? Send us your order number and the error message. Do not send the full code.
Where do I find my code?
Your code shows on your private order page once your payment is confirmed. We also email you a copy. If the email is late, check your order page.
I lost my access key.
Enter your order number and the email you used at checkout. We will send a one-time access link to that email.
Can I get a refund?
Refunds follow our refund policy. If you think you got the wrong card, contact us before you redeem it.